Privacy Policy
Purpose
This Privacy Policy outlines how Unsung Limited ("Unsung", "we", "our", "us") collects, uses, maintains, and protects personal data. It applies to all individuals who interact with us, including clients, partners, and suppliers, during the course of normal business operations and service delivery.
Information We Collect
We may collect personal information from you during business engagements, including but not limited to:
- Full name
- Email address
- Phone number
- Business address
- Job title or role
- Organisation details
We collect this information when it is necessary for legitimate business interests or where it is required to fulfil contractual obligations.
We do not collect sensitive personal data such as biometric or health-related information.
How We Use Your Information
Your data is used solely for purposes aligned with our service delivery and operational needs. These include:
Service provision: Delivering consultancy, advisory, and managed services relating to cryptographic systems and Public Key Infrastructure (PKI).
Communication: Responding to enquiries, providing updates, and maintaining contact regarding service performance.
Internal record-keeping: Ensuring accurate, up-to-date information is maintained for compliance and audit purposes.
Legal compliance: Meeting obligations under UK legislation and relevant regulatory frameworks.
We implement appropriate security measures to safeguard your data against unauthorised access, loss, or misuse.
Data Sharing
Unsung does not sell, trade, or rent personal data. Information may be shared with trusted third parties who support our service delivery, provided they adhere to strict confidentiality and data protection standards.
Data Retention
We retain personal information only as long as necessary:
- While providing services to you.
- As required for legal, regulatory, or contractual purposes.
- Once data is no longer needed, it is securely deleted or anonymised.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to certain processing activities
- Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data is being misused
To exercise any of these rights, contact our Data Protection Officer using the details below.
We will acknowledge and begin processing your request within 48 hours. A timeline for response will be confirmed once the request has been assessed.
Data Protection Officer Contact
Data Protection Officer (DPO)
Email: DPO@unsungltd.com
Phone: +44 141 673 8416
Compliance
Unsung complies fully with all applicable UK data protection regulations, including the UK GDPR and the Data Protection Act 2018. We uphold the principles of lawful, fair, and transparent data processing, with appropriate measures to ensure confidentiality, integrity, and availability.
Policy Review and Updates
This Privacy Policy is reviewed annually or earlier if:
- There is a change in business activities impacting data handling
- Operational changes affect its accuracy
- A regulatory, legal, or security concern prompts a revision
