Unsung was commissioned by an NHS Trust to assess the current state of the Trust's PKI service to inform and de-risk the planned implementation of a Certificate Lifecycle Management solution. The health check was driven by Trust leadership concerns that limited visibility into the existing PKI technical platform could compromise anticipated benefits.

Specific concerns included risks of prolonged CLM implementation timelines, increased implementation costs, and potential failure to realise operational benefits if underlying PKI health issues were not first addressed.

Unsung delivered a focused health check report providing clear visibility of both technical and business readiness for CLM implementation.

A comprehensive report presented findings across dimensions relevant to CLM implementation readiness, with evidence-driven, prioritised recommendations targeting both technical platform improvements and organisational readiness activities.

Resource availability to support health check activities was constrained by competing operational priorities. Unsung addressed these constraints through deployment of scripted methods to interrogate PKI platform components and extract critical data automatically.